TERMS & CONDITIONS

If you have any question then feel free to contact us at hello@northwoodhome.co.uk

Selecting hand made goods - at northwood our focus is on natural materials and hand-made, individual items. These products will, by their nature, vary and we feel this is part of the beauty of these items and not a fault.

We keep samples of our rug styles and are happy to loan samples if you wish to check colours before making a purchase. Please email us at hello@northwoodhome.co.uk for more details.

Intellectual property - the items we stock are designed and made by small artisan makers. To protect their intellectual copyright we do not allow the use of any images from our site unless by prior arrangement. For further details or media enquiries please contact hello@northwoodhome.co.uk

Custom lead time is 12-14 weeks – this is less for stock sizes, please ask us for details

Delivery available throughout the UK and Europe – please contact us for pricing

All hand made rugs are subject to a +/- 3% size variance

We advise that you use an underlay under all rugs except jute and indoor outdoor rugs

Please see our ‘care’ section for details on how to care for your rug

Press – for images and press enquiries please contact: hello@northwoodhome.co.uk

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